Privacy Policy
Last Updated: September 2026
GrayRock Capital (“GrayRock,” “we,” “us” or “our”) respects the privacy of individuals who visit our website or communicate with us.
This Privacy Policy explains how GrayRock collects, uses, discloses and protects personal information submitted through GrayRockCapital.ca and through communications with our office.
GrayRock is committed to handling personal information responsibly and transparently. Where applicable, GrayRock follows the requirements of applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
Depending on how you interact with GrayRock, we may collect information such as:
- Name
- Company or organization name
- Email address
- Telephone number
- Mailing or business address
- Property address
- Information about a real estate property or development opportunity
- Planning, zoning, development or project information voluntarily submitted to us
- Information contained in communications with GrayRock
- Other information voluntarily provided through our website or directly to our office
We may also collect limited technical information associated with use of our website, such as browser type, device information, IP address, pages visited and general website usage information, where applicable.
2. How we use personal information
GrayRock may use personal information to:
- Respond to enquiries
- Review real estate acquisition, development or redevelopment opportunities
- Evaluate potential transactions or partnerships
- Communicate with property owners, developers, brokers, advisors and strategic partners
- Respond to requests submitted through the website
- Maintain business records
- Operate, maintain and improve the website
- Protect the security and integrity of our website and systems
- Comply with applicable legal and regulatory requirements
GrayRock will not use personal information for a new purpose that is materially different from the purpose for which it was collected without appropriate consent or as otherwise permitted or required by law.
3. Development opportunity information
If you submit information about a property or development opportunity, GrayRock may use that information to evaluate the opportunity and communicate with you regarding the property, project or potential transaction.
You should only provide information that you are authorized to disclose.
Submission of information does not create an agreement, partnership, agency relationship, investment relationship or obligation on the part of GrayRock to proceed with a transaction.
4. Disclosure of personal information
GrayRock may disclose personal information where reasonably necessary to operate its business, evaluate a transaction or comply with applicable law.
Depending on the circumstances, information may be shared with professional advisors, consultants, contractors, technology or service providers, legal or accounting professionals, or other parties involved in evaluating or executing a potential real estate transaction.
GrayRock does not sell personal information for the purpose of allowing third parties to market their products or services to you.
5. Service providers
GrayRock may use third-party service providers to support website hosting, communications, information storage, analytics, security, forms and other business functions.
Where personal information is handled by a service provider, GrayRock takes reasonable steps to ensure that the information is handled appropriately and for authorized purposes.
Some service providers may process or store information outside Canada. Where applicable, personal information may therefore be subject to the laws of another jurisdiction.
6. Consent
Where required by applicable law, GrayRock will obtain appropriate consent before collecting, using or disclosing personal information.
By voluntarily submitting information to GrayRock through the website or directly to the office, you acknowledge that the information may be collected, used and disclosed for the purposes described in this Privacy Policy, subject to applicable law.
You may withdraw consent where permitted by law, although doing so may affect GrayRock’s ability to respond to an enquiry or provide a requested service.
7. Retention
GrayRock retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, resolve disputes, enforce agreements or comply with legal and regulatory obligations.
When information is no longer required, GrayRock will take reasonable steps to securely dispose of or anonymize it, where appropriate.
8. Security
GrayRock takes reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
No electronic transmission or storage system can be guaranteed to be completely secure. Individuals should therefore avoid submitting highly sensitive information through ordinary website forms unless specifically requested and appropriate safeguards are in place.
9. Access and correction
Subject to applicable law, individuals may request access to personal information that GrayRock holds about them and may request correction of inaccurate or incomplete information.
Requests should be made in writing using the contact information below.
GrayRock may require sufficient information to verify the identity of the person making an access or correction request.
10. Privacy questions or complaints
Questions, requests or concerns regarding GrayRock’s privacy practices may be directed to:
GrayRock CapitalToronto, Ontario, Canada
519 654 0000
[email protected]
GrayRock will review privacy concerns and respond in accordance with applicable law.
Individuals may also have the right to bring a privacy complaint to the applicable privacy regulator.
11. Cookies and website technologies
The website may use cookies or similar technologies for functions such as website operation, security, analytics or improving the user experience.
Cookie practices may vary depending on the technology and service providers used on the website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
12. Changes to this Privacy Policy
GrayRock may update this Privacy Policy from time to time to reflect changes in its business, website, technology or applicable legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact
For questions regarding this Privacy Policy or GrayRock’s privacy practices:
GrayRock CapitalToronto, Ontario, Canada
519 654 0000
[email protected]